Time the antivirus software is disabled, your computer is vulnerable to attacks. If you are connected to the Internet or a network during the If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. In most cases, you should not disable the antivirus software. Note: Antivirus software can help protect the computer against viruses and other Troubleshooting, perform the steps in Step 3: to reset computer as usual.ĭisable the security software temporarily. How to troubleshoot problem by performing clean boot in Windows Vista: I would suggest you to place the computer in clean boot state, and then try to install the update and check if it helps. ‘Fix the problem with Microsoft Windows Update that is not working’ Is this issue specific to KB2685811 update? Are you able to install other updates successfully?Īlso run the fixit provided in the following link and then try to install update and check if you are able to install the update.
I understand that you are unable to update KB2685811 on windows 7 computer. Thank you for posting your question on Microsoft Community.
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